Effective Date: October 7, 2026

At Gerome’s, we value your trust and respect your privacy. We believe in being straightforward about the information we collect, how we use it, and how we protect it.

This Privacy Policy explains how personal information is handled when you visit our website or contact us through our online contact form.

1. Information We Collect

Our website is designed to provide information about our company, services, and completed projects.

You can browse our website without providing your name, email address, phone number, or other contact details.

When you choose to submit our contact form, we may collect the following information:

• Your name

• Your email address

• Your phone number

• Information about your project or service request

• Any additional information you voluntarily include in your message

We ask that you do not submit sensitive personal information, such as financial account numbers or Social Security numbers, through our contact form.

Our website’s hosting, content management, and security systems may also process limited technical information, such as IP addresses, browser information, and server request records, as part of normal website operation and security.

2. How We Use Your Information

We use information submitted through our contact form for legitimate business purposes, including:

• Responding to questions and inquiries

• Discussing potential projects and services

• Scheduling consultations or appointments

• Providing requested information about our services

• Communicating with you regarding your inquiry or project

• Maintaining appropriate business records

We do not use contact form submissions to enroll visitors in marketing email lists or send unsolicited promotional messages.

3. How Your Information Is Stored and Protected

When you submit a contact form, your information is stored within our website’s administrative system and sent to our designated business email address.

We use reasonable administrative and technical safeguards intended to protect personal information against unauthorized access, loss, misuse, or disclosure.

Access to submitted information is limited to authorized individuals who need it for business purposes.

Although we take reasonable precautions, no website, email system, or electronic storage method can be guaranteed to be completely secure.

4. Cookies and Tracking Technologies

Gerome’s does not intentionally use advertising cookies, marketing pixels, website analytics services, or similar tools to monitor browsing activity for advertising or marketing purposes.

We do not intentionally track visitor behavior across other websites or use contact form information for behavioral advertising.

Certain technologies necessary for website operation, hosting, functionality, or security may process limited technical information or use essential cookies.

If our website practices change to include analytics, advertising technologies, or other tracking tools, we will update this Privacy Policy as appropriate.

5. Sharing Your Information

We do not sell, rent, or trade personal information submitted through our website.

We may share or make information accessible to trusted service providers that assist with website hosting, email delivery, security, and other necessary business operations.

We may also disclose information when required by law, to respond to lawful requests, or to protect our business, customers, or legal rights.

We do not provide contact form information to third parties for their independent advertising or marketing purposes.

6. How Long We Keep Your Information

We retain information submitted through our contact form for as long as reasonably necessary to respond to inquiries, manage potential or ongoing business relationships, maintain appropriate records, and meet applicable legal obligations.

When personal information is no longer needed, we may delete it from our active systems in accordance with our business practices and applicable requirements.

7. Your Privacy Choices

You are not required to provide personal information to browse our website.

If you have submitted information through our contact form, you may contact us to request access to, correction of, or deletion of that information.

We will review and respond to requests in accordance with applicable law. Certain information may need to be retained for legitimate business, recordkeeping, or legal purposes.

8. Third Party Websites

Our website may include links to websites operated by other organizations.

We do not control the content, security, or privacy practices of those websites and are not responsible for how they collect or use information.

We encourage visitors to review the privacy policies of any external websites they choose to visit.

9. Children’s Privacy

Our website is intended for individuals seeking information about our services and is not directed toward children under the age of 13.

We do not knowingly solicit or collect personal information from children under 13 through our website.

If we learn that such information has been submitted, we will take appropriate steps to delete it, unless retention is legally required.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our website, services, business practices, or applicable legal requirements.

Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or would like to make a request concerning personal information you have provided, please contact us.

Gerome’s

Phone: 440-473-1900

Email: info@geromesgc.com