Our Process
Here's exactly how it works.
Most people go into a remodel without knowing what to expect. This is the whole process, start to finish.
1
Free In-Home Consultation
We come to you, walk the space, and talk through what you want. No showroom, no obligation, just a real conversation about the project.
2
Design
We put together a plan covering layout, materials, and cabinetry, built around how you actually use the space.
3
Estimate
You get a clear, detailed estimate before any work begins. But once a project is underway, things can come up that nobody could see beforehand. When that happens, we stop and show you what we found, explain your options, and give you a price for it. Nothing extra moves forward until you give us the go-ahead.
4
Permits
Not every project needs a permit, but when yours does, we take care of it. What’s required depends on the scope of the work and your city, and we’ll let you know what applies to your home.
5
Build
We manage the project from the first day of construction to the last, with one point of contact the whole way.
6
Walkthrough and Completion
We go through the finished space together before we call it done.
What "Design-Build" Actually Means
Hiring separate contractors for a remodel means managing the handoffs yourself, one crew's timeline depending on another's, and no single person accountable if something falls through the gap between them. Design-build means one company handles design and construction together, with one team responsible for the whole outcome.
How Pricing Actually Works
You get a full estimate before any work begins, not a rough number that gets revised as the project goes. The goal is that you're never surprised by a number partway through.
Permits are handled
Some projects need a permit and some don’t. It depends on the work and on your city’s rules. When your project needs one, we take care of it, from the paperwork to filing it with your city, so you don’t have to spend a morning at the building department or figure out which approvals apply. If your project doesn’t need a permit, we’ll tell you that too.
Get Started
Ready to start with a conversation?
No pressure, no hidden costs. We'll walk the space with you and give you a straight answer.
FAQs
What is Gerome’s remodeling process?
Every project follows five steps. We start with a free in-home consultation, where we come to you, walk the space, and talk through what you want.
Next, we put together a design plan covering layout, materials, and cabinetry, built around how you use the space.
Then you get a clear, itemized estimate before any work starts. But once a project is underway, things can come up that nobody could see beforehand. When that happens, we stop and show you what we found, explain your options, and give you a price for it. Nothing extra moves forward until you give us the go-ahead.
We manage the build with one point of contact from the first day of construction to the last, and we finish with a walkthrough of the completed space together before we call it done.
What happens at the free in home consultation?
We come to you, walk the space, and talk through what you want. There’s no showroom and no obligation, just a real conversation about the project.
Who handles the permits?
Gerome’s does. Permit requirements depend on the scope of the project and vary by city. Changes to walls, plumbing, gas, or electrical usually involve one, and we’ll explain what applies to your home.
What affects the scope of a remodel?
The layout, the age of the home, the rooms involved, and what’s behind the walls and under the floors all shape the scope. Older Cleveland area homes often have details that only show up once work begins. Because every home is different, we plan each project around yours.
What if I want to change something after the project starts?
You get an itemized estimate before work begins, so we both know the plan. If you want to change something once work is underway, we talk it through with you before it goes ahead. Ask us at the consultation how that works on your project.
Does Gerome’s manage the whole project?
Yes. Gerome’s manages the full project, from the first plan through the walkthrough, with one point of contact, so you aren’t coordinating several companies.
Where does Gerome’s remodel homes near Cleveland?
We remodel homes for homeowners across Greater Cleveland and Northeast Ohio.
On the south side, that includes Hudson, Brecksville, Twinsburg, Independence, Macedonia, Aurora, Bainbridge, and Solon.
On the west side, we work in Lakewood, Rocky River, Westlake, and Parma.
To the east, we serve Bratenahl, Chesterland, Chardon, Munson, Newbury, and Kirtland.
In the north, we remodel in Willoughby, Willoughby Hills, Mentor, Mentor-on-the-Lake, Painesville, and Concord.
If your town isn’t listed, contact us, and we’ll confirm whether we can help.
How do I start a remodel with Gerome’s?
Request a free in-home consultation. We’ll set up a time to visit your home and talk through what you’d like to change.